FAQ

DO YOU OFFER ANY ESTIMATES OR QUOTES OVER THE PHONE?

No, we do not offer quotes or estimates over the phone. Every pool is different and unique and we will need to assess a pool for service or repairs before performing any work. 

I AM PURCHASING A HOME WITH A POOL, IS THERE ANYTHING THAT I SHOULD KNOW?

Prior to purchasing a home with a pool or spa, you should obtain a thorough inspection report of the pool equipment and systems. It is crucial that the swimming pool and spa are up-to-date with safety and electrical codes.

WHY DO I NEED REGULAR WEEKLY POOL SERVICE?

Chlorine is reduced quickly, especially in warm weather. Regular and consistent maintenance, such as brushing and vacuuming, are necessary to minimize algae. Always remember that when a pool looks clear, it does not mean that it is necessarily clean and safe for swimming.

WHY IS MY POOL GREEN?

Your pool may be green due to several factors, such as algae growth or from phosphates or metals in the water. With the proper use of chemicals administered by a professional, the pool will rebalance and return to its normal color.

WHY DO WE NEED TO CLEAN OUR CARTRIDGE FILTERS PERIODICALLY?

Dirt, debris, and other contaminants like iron and calcium can hinder the operation of your pool system. They can cause an increase in pump pressure that prevents optimal performance and may lead to equipment damage. Consistent maintenance of your cartridge filter prevents this as much as possible.

WHY DO I NEED TO REMOVE TOYS FROM THE POOL?

Toys can often block the water flow and circulation in your pool. This can cause damage to pumps and heaters, so make sure toys are always removed after the pool is utilized. 

WHAT IS THE IMPORTANCE OF MAINTAINING THE CORRECT WATER LEVEL?

Safe water levels should be 1/2" up the skimmer mouth, or 1/2" way up through the tile line, for proper skimming filtration and heat pump operation.

HOW LONG DOES A SWIMMING POOL RENOVATION TAKE FROM START TO FINISH?

The length of time to complete your pool project depends on the scope of work being performed. Most projects take about 3-6 weeks to complete, depending upon supply chain availability and weather conditions. However, each project timeline will vary given the extent of each remodel.

WHAT FEATURES CAN I ADD TO ENHANCE MY POOL AND OUTDOOR LIVING SPACES?

We work with clients to curate custom pool and outdoor living environments. From installing your choice of tile, coping, and lighting features to building structures such as waterfalls, infinity edges, raised spas, sun decks, swim-up bars and underwater bar stools, we can help bring your vision to life!

Let's Work Together

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